Privacy Policy

Policy scope

This Privacy Policy (Policy) sets forth the ReliefQuiz (RQ) privacy practices regarding the collection and use of personal information, personal data or other regulated information associated with natural persons (collectively, “personal data”) relating to RQ websites, applications, or other digital platforms, including but not limited to mobile sites and our applications, directed to individuals in the United States (collectively, Sites) that link to or otherwise reference this Policy. This Policy also describes your choices regarding our use of your personal data and how you can exercise rights related your information, as applicable, such as to request access, modification, portability or deletion of such information. When we refer to RQ, we mean ReliefQuiz, including our affiliates and subsidiaries. RQ adheres to privacy best practices, including the Generally Accepted Privacy Principles (GAPP).

Please see the state privacy information section of this notice if you reside in states such as Colorado, Connecticut, Utah, and Virginia that provide broad privacy rights. If you are a resident of California, please see the RQ Privacy Notice for California Residents.

Protected health information

We are dedicated to maintaining the privacy and integrity of your protected health information (“PHI”). We expressly do not collect or store any PHI.

Information collection

As part of our dedication to maintaining your privacy, we do not collect or store personal data. All answers selected or provided as part of any Quiz on our site are completely anonymous and only used to provide general product and service recommendations within individual site visits/sessions.

Our Sites include interactive digital health tools, including quizzes, questionnaires, and online forms, through which anonymous information is collected from users.

We also collect information about your interactions with our Sites. We collect such information using web logs, cookies, pixels, beacons and similar tools, some of which may be operated by third parties. Our Sites automatically track certain behavior (usage data) during visits, such as, referring/exit URLs and we also collect other basic information about you which does not directly identify you but which may correspond with you or a particular device. We use this information to learn more about how our Sites and online resources are used and to otherwise improve and administer the Site. We also use this information to enable us to deliver information tailored to your interests and preferences, based on your use of the Site. For example, we may collect the internet protocol address assigned to your computer by your internet service provider. This address may change each time you connect to the internet (a “dynamic” IP address), or it may remain the same (a “static” IP address). In most cases, this information is collected automatically, for our legitimate business interests.

Depending upon the nature of our interactions with you, we may collect the following types of information from you:

Demographic information, such as gender, age range, which may be protected characteristics under anti-discrimination laws;
Internet and other electronic network activity information, such as information about how you interact with the Sites, and information collected through cookies and other technologies on the Sites;
Geolocation data;
Testimonials, including information gathered for our blog and community forum posts;
Anonymous surveys and questionnaire responses which can include sensitive information; and
Inferences drawn from the categories of personal data described above.

Use of your data

We use the information we collect from the usage of our Sites for the following business purposes:

Understanding your interests and preferences;
Operating and improving our business;
Responding to your questions and requests;
Conducting surveys, other research, and analysis;
Measuring and improving our Sites, products and services, and marketing efforts;
Optimizing user experience;
Displaying personalized content;
Targeting advertising to you based on your inferred interests and online activities;
Notifying you of Policy updates;
Preventing, detecting and responding to potential security issues and other malicious activities;
Complying with legal obligations, responding to legal, court or government regulator requests for information, or enforcing our legal rights; and
Protecting the security and integrity of the Sites or otherwise protecting RQ’s rights or property, your health and safety, or the health and safety of others.

Disclosing data

In addition to the disclosures described throughout this Policy, and subject to applicable law, we and our third parties may disclose your data:

To affiliates and subsidiaries for purposes consistent with this Policy;
To unaffiliated third parties that are under contract to perform services for or on behalf of RQ (e.g., to maintain computer databases, perform marketing activities, provide security services, conduct analytics, or conduct surveys);
To research partners;
To potential transaction partners, service providers, advisors, and other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell or transfer all or a portion of our assets or business;
To law enforcement personnel and governmental and administrative agencies, including to meet public health or national security requirements, or as part of a legal process; and
As we deem reasonably necessary to protect the rights, property, or safety of us, you, or others.

We may share aggregate data with selected third parties. For example, RQ may disclose aggregate Usage Data to third parties to understand how the Sites are used or performing or for marketing or Site improvement purposes. Aggregate data does not directly identify individuals. See also “Cookies” below.

On our Sites, we make information available to third parties so that they may provide us with services. Please read the following section on Cookies & Similar Technologies for additional information.

Cookies and similar technologies

We use, and allow certain other companies to set, cookies and similar technologies on the Sites. These technologies enable us and third parties to remember your preferences, recognize you, and learn about your online activities on the Sites and other digital properties, including those operated by third parties. These technologies may collect your IP address, device identifiers, other identifiers, browser and system information, and information about your online activities. We use these technologies to improve our Sites, deliver personalized experiences, remember your preferences, and deliver targeted advertising. Some of the disclosures of information associated with these technologies may be deemed “sales” as we may receive valuable consideration for disclosing data. To opt out of sales or certain types of targeted advertising, please see the State Privacy Information section below. Please also see our Cookie Policy.

Opt-out of marketing communications and feedback deletion

To “opt-out” of receiving marketing or promotional communications, please follow the unsubscribe instructions included in the specific communication.

If you wish to update or delete a testimonial you submitted, please contact us at [email protected].

The information you post in publicly-accessible Site blogs or community forums may be read, collected, and used by others who access them. To request removal of your personal data from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why.

Data retention

We retain your information while your current visit to our Sites is active or as needed to provide you with products, services or relevant information. After such time, we may continue to retain and use your information as necessary to comply with our legal, regulatory and ethical obligations, resolve disputes, exercise our rights, conduct internal research, maintain records, and enforce and comply with our agreements.

Security

RQ deploys physical, technical, and procedural safeguards designed to protect the data we collect. However, we cannot guarantee the security of your information, and the transmission of information via the internet, including by email, cannot be guaranteed. Please email any Site or application security questions to [email protected].

Links to other sites

This Policy applies only to RQ Sites and applications that link to this Policy. Our Sites include links to both our affiliated sites and to non-RQ web sites, including access to content, products and services of such affiliated and non-affiliated sites (Other Sites). RQ is not responsible for the privacy practices of Other Sites. You should directly contact these Other Sites to read their privacy policies and for more information about their practices.

Minors

Our Sites and applications are not intended for use by individuals under the age of 18, and RQ does not knowingly collect personal data from those in this age group. If you are under 18, please discontinue the use of our Sites and applications.

State privacy information

Depending on where you reside, you may have certain rights with respect to your personal data, subject to applicable exceptions. For residents of California, please see the RQ Privacy Notice for California Residents for more information.

Residents of any state may issue requests to exercise the rights listed below. Our response to your request may vary depending on your state of residence.

Right to Access. You may be entitled to request that we disclose to you the specific pieces of your personal data that we have collected about you in a portable and, to the extent technically feasible, readily usable format.
Right to Know. You may have the right to confirm that we have collected personal data about you and know what personal data we have collected about you, including, as applicable, the categories of personal data we have collected, the sources from which we collected that personal data, the business or commercial purposes for which we collected, sold, and shared that personal data, the categories of personal data that we sold, shared, or disclosed to third parties for business purposes and the categories of third parties to whom we sold, shared or disclosed personal data.
Right to Deletion. You may be entitled to request that we delete the personal data that we have collected from you. We will use commercially reasonable efforts to honor your request, in compliance with applicable laws. Please note, however, that we may need or be required to keep such information, such as for our legitimate business purposes or to comply with applicable law.
Right to Opt-Out of Sales of Personal Information. You may be entitled to opt out of sales of your personal data to third parties, where we disclose personal data to other entities for valuable consideration. You may do so HERE.
Right to Opt-Out of Targeted Advertising. You may be entitled to opt out of our processing of personal data for certain targeted advertising.
Right to Opt-Out of Profiling. You may be entitled to opt out of certain processing that has legal or similarly significant effects on you.
Right to Correct. You may request that we correct personal data that we hold about you.
Right to Non-Discrimination. You have the right not to receive discriminatory treatment if you exercise the rights conferred to you by applicable privacy law.

How to exercise your rights

If you would like to exercise one of your rights or exercise rights on behalf of someone else, please contact us by emailing [email protected].

Please provide us with a description of the information we require to address your rights request, including your name, email address, phone number, and the nature of your request.

To process your requests to Know, Access, Delete, or Correct personal information, we must be able to verify your identity to a reasonable degree of certainty. To verify your identity, we will ask you to provide your contact information and additional identifiers based on your relationship with us. Before we process your request, we will match these data points with data points we currently maintain to verify your identity and your relationship with us.

When you use an authorized agent to submit a request, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf. Authorized agents may use the channels listed above to submit requests.

You may also contact us using these methods to appeal any decision we make relating to your request to exercise your rights.

If you would like to opt out of targeted advertising, please visit our cookie preferences center.

Updates to privacy policy

RQ may, in its sole discretion, update this Policy by posting the amended Policy on this Site. We will notify you prior to the changes, where required, of material Policy changes via your account email address (if available) or by a Site notice.

This Policy was last updated on September 1, 2023.

Contact us

Please direct privacy-related issues, questions, comments or complaints to one of the following:

Email: [email protected]

Postal Mail:

ReliefQuiz c/o Clixel Media
3472 Research Pkwy, Suite 104-135
Colorado Springs, CO 80920-1066 (USA)